Frequently Asked Questions

Can a complainant see the completed case file?
No. Case files are confidential. The complainant will be notified upon conclusion of the investigation.
Do I have any guarantee that I will be satisfied?
Although we cannot guarantee your satisfaction, we do assure that your concerns will be reviewed and/or investigated thoroughly, fairly and objectively.
How long does it take to complete an investigation?
A case may take from 30 days to 90 days or more to complete, depending on its complexity, the availability of witnesses and the involvement of other agencies.
What happens to an employee if he or she is found to have acted improperly?
Some cases require disciplinary action such as a reprimand, suspension or even termination. Sometimes training is appropriate. If a crime has been alleged, the Office of the Attorney General will determine if criminal charges should be filed.